|
Customer Service
The Braeside Group recognizes not everything happens during normal business
hours. Therefore, we have a 24-hour, 7-day a week Emergency Call System to make
certain the needs of the unit owners are always addressed. Accessibility is one
of our most important jobs, and clients know Braeside's senior staff are
readily available.
Finances
Utilizing the latest, industry leading software technology, The Braeside
Group's financial staff is experienced, thorough and committed to providing
accurate and timely information necessary to ensure sound fiscal policy. Our
budget preparation and monitoring, assessment collection, disbursement of
payments for approved expenses and preparation of monthly financial statements,
are all a major part of what makes the operation of properties run efficiently.
Maintenance
The Braeside group continually monitors equipment to prevent unnecessary,
costly repairs, replacement or inconvenience. Our personnel provide
professional, low cost maintenance service to the properties managed, as well
as to the unit owners. When necessary, we also work with outside contractors to
obtain needed services at the best possible price.
Personnel
The Braeside Group recruits, hires, trains and supervises needed personnel,
including on site managers, engineers, janitorial staff or outside vendors. All
personnel must be knowledgeable, responsive, courteous and always act in the
best interest of the property. They are continually monitored to make certain
they meet the high standards of performance set for them.
|